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Customer Engagement Rep II
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At a Glance
- Location
- LinkActiv - Guaynabo, United States
- Work Regime
- onsite
- Employment
- Full time
- Posted
- 2026-04-09
Key Requirements
Required Skills
ExcelMicrosoft OfficePowerPoint
Requirements
60 college credits or more, equivalent to 2 years or more of university-level studies.
Minimum of one (1) year in customer service.
Demonstrate empathy and kindness in customer interactions.
Identify needs and offer appropriate solutions.
Register and follow up on cases in line with defined procedures.
Communicate service availability and eligibility to clients.