gfr

Customer Engagement Rep II

Apply Now

At a Glance

Location
LinkActiv - Guaynabo, United States
Work Regime
onsite
Employment
Full time
Posted
2026-04-09

Key Requirements

Required Skills

ExcelMicrosoft OfficePowerPoint

Requirements

60 college credits or more, equivalent to 2 years or more of university-level studies.

Minimum of one (1) year in customer service.

Demonstrate empathy and kindness in customer interactions.

Identify needs and offer appropriate solutions.

Register and follow up on cases in line with defined procedures.

Communicate service availability and eligibility to clients.