Solutions Engineer

1–3+ years in a customer-facing technical role — Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Analyst — in enterprise software, SaaS, AI, or data infrastructure.

Demonstrated ability to translate complex manufacturing or industrial business problems into sophisticated, AI-driven technical solutions using SaaS platforms and APIs.

Hands-on experience building, implementing, and delivering compelling technical demonstrations and working PoC deployments using modern AI/ML tooling and APIs.

Experience leading enterprise technical diligence — RFPs, security reviews, IT architecture evaluations.

Pre-Sales & AI Solution Architecture

Partner with Business Development and Enterprise Sales to deeply understand manufacturing customers’ operational environments, technical constraints, and transformation goals.

Architect sophisticated solutions on Relay’s platform — including complex wireless deployments (Cellular/WiFi), custom integrations, and AI-driven workflow automation — tailored to production environment realities.

Design and deliver highly customized technical demonstrations and presentations to operational, IT, and executive stakeholders, including C-suite and plant leadership.

Own the development, hands-on implementation, and management of Proof-of-Concept deployments that prove transformative value in live manufacturing environments.

Field Deployment & Technical Leadership

Relay

is building the next generation of human-in-the-loop Physical AI — intelligent systems that don’t just live in data centers and dashboards, but operate in the real world: embedded in the workflows of the people who build, move, and maintain the physical infrastructure of the modern economy.

Our Relay platform brings AI-native situational awareness, real-time operational intelligence, and automated decision support to frontline environments. Where legacy software stops at the edge of the office, Relay’s platform goes all the way to the floor — turning unstructured operational data into coordinated action, at scale, in real time.