biofiredx
Field System Engineer - Louisville, KY
At a Glance
- Location
- Louisville, Kentucky, United States
Requirements
Experience in troubleshooting and/or repair of biomedical, mechanical, electrical, vacuum systems, or similar systems strongly preferred
Experience in a field service role preferred
Experience with host/remote communications and network systems preferred
Experience in the principles and practices of laboratory operations preferred
Organizing work and resources efficiently to ensure smooth operations
Troubleshooting issues to identify and resolve problems efficiently
Responsibilities
The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment.
Standard field service operations for customer support consists of approximately 15% of annual OnCall with the expectation of overnight travel when qualified on products.
You will partner directly with a variety of Clinicians, Scientists, Technicians, Biomedical Engineers, and Lab Leadership to optimize the performance of bioMerieux\u2019s diverse product portfolio.
Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties.\u00A0
Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle.
Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy.