biofiredx

Field System Engineer - Louisville, KY

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At a Glance

Location
Louisville, Kentucky, United States

Requirements

Experience in troubleshooting and/or repair of biomedical, mechanical, electrical, vacuum systems, or similar systems strongly preferred

Experience in a field service role preferred

Experience with host/remote communications and network systems preferred

Experience in the principles and practices of laboratory operations preferred

Organizing work and resources efficiently to ensure smooth operations

Troubleshooting issues to identify and resolve problems efficiently

Responsibilities

The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment.

Standard field service operations for customer support consists of approximately 15% of annual OnCall with the expectation of overnight travel when qualified on products.

You will partner directly with a variety of Clinicians, Scientists, Technicians, Biomedical Engineers, and Lab Leadership to optimize the performance of bioMerieux\u2019s diverse product portfolio.

Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties.\u00A0

Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle.

Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy.