taylor
Customer Service Representative
At a Glance
- Location
- Fresno, CA - Taylor Corporation, United States
- Employment
- Full time
- Posted
- 2026-03-17
Key Requirements
Required Skills
Domain Knowledge
- Education
- Marketing
Benefits & Perks
al compensation and benefits package for employee About Taylor Corporation h
Requirements
High School education or above
3 years of related / relevant experience
Strong MS Office skills with emphasis on Excel and Outlook
Advanced computer experience and ability to implement new technologies
We Would Also Prefer
2 years of college
Compensation & Benefits
Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.
Ready to reach your potential? It’s time to look at Taylor.
Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check!
https://www.dailypay.com/partners/taylorcorp/
Responsibilities
Autonomously manage and own numerous multiple-solution customers and related demands with ease
Work independently and within a team to deliver a consistent, exceptional customer experience every time
Manage all communications-written, verbal, and in person, in a profession, proactive and efficient manner
Resolve all customer needs including orders, requests, and follow-up activity across multiple systems and functions courteously, efficiently, quickly and accurately
Own escalations and concerns on behalf of the customer immediately thorough root cause analysis and permanent resolution
Successfully establish, manage and exceed customer expectations throughout all engagements
About the Company
Review a variety of work product including, but not limited to internal and external communication, quotes, designs, proofs, reports, etc. for accuracy and improvement opportunities
Manage workflow to meet customer deadlines in a team environment
Understand and help the customer articulate their needs
Effectively present and discuss the products and services of the company to customers in a way that conveys an image of quality, integrity, and superior understanding and delivery of customer needs
Continue to sharpen skills and drive personal growth enabling career progression and further elevation of the customer experience
Coordination of projects and complex customer deliverables