Manager I, Technical Account Management

A critical thinker who defaults to a client-centric consultative approach

Experienced in successful implementation of process and procedure in a scaling company

Knowledgeable of current infrastructure and monitoring solutions and technologies

Experienced in 5+ years in a Presales, Post Sales, Consultancy or adjacent customer facing role with a successful track record

Datadog values people from all walks of life.

Best-in-breed onboarding

Generous global benefits

Intra-departmental mentor and buddy program for in-house networking

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

Continuous professional development, product training, and career pathing

An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Coach new hires during onboarding to ensure proper ramping of skills and capabilities

Oversee successful onboarding, development and education of new and existing TAMs & TEMs

Streamline communication directly with TAM-assigned Datadog customers from a leadership perspective

Collect feedback for TEMs on their enablement sessions

Ensure TEMs are providing technical training on technical topics and product adoption for customers

Plan and/or hold technical training sessions to provide technical guidance for some of our largest customers