Senior Engagement Manager

5+ years of experience in client-facing implementation, management consulting, or strategic customer success, with a proven track record of managing enterprise accounts.

2+ years of experience specifically leading large-scale enterprise software deployments where change management and foundational data governance were core priorities.

Use Case Expertise: A proven ability to translate complex business problems into actionable tracking plans and analytical frameworks (Retention, Engagement, Monetization).

AI & Analytics Fluency: Solid understanding of how AI/ML models provide business value and experience working with BI, product analytics, or experimentation tools.

"Democratization" Mindset: You are passionate about making complex data simple and have experience training or enabling non-technical teams to become data-sufficient.

Exceptional Communication: Ability to influence everyone from a data engineer to a C-level executive.

Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans

Flexible time off, ​p​aid holidays, and more

Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more

Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support

Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)

Employee Stock Purchase Program​ (ESPP)​

**Candidates MUST be located in the EST or CST time zones**

Join us as we deliver innovative and creative solutions to our customers. We're looking for a

Senior Engagement Manager

with a deep passion for product analytics, AI-driven insights, and enterprise-scale digital transformation. In this role, you won't just manage projects; you will be the primary architect of customer success, ensuring that Amplitude becomes the backbone of their data-driven culture.

We’re seeking a strategic leader who thrives in fast-paced environments and is obsessed with helping customers bridge the gap between "having data" and "driving measurable business outcomes."

As a Senior Engagement Manager, you will:

We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

The Company:

Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

The Product:

Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

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