Research Interviewer

1+ years of experience conducting structured research interviews, CATI surveys, or qualitative research with senior professionals (B2B context strongly preferred).

Familiarity with cybersecurity concepts and terminology — you don’t need to be a practitioner, but you need to understand the basics and be able to facilitate a technical conversation about implementation challenges.

Organized and persistent: able to manage a pipeline of 30–50 scheduled and pending interviews simultaneously across multiple markets.

Comfort working with Qualtrics or similar survey platforms for data entry.

Based in the US (onshore requirement for data quality with technical audience)

Experience with market research firms (Gartner, Forrester, IDC, KLAS) or B2B research agencies.

Base salary: $60,000–$75,000 depending on experience

(plus bonus)

Opportunity to grow into a senior research or research management role as the data collection function scales

IANS is building an innovative new data product for security leaders.

The Research Interviewer is the frontline of our data collection effort — conducting structured phone interviews with CISOs and senior security practitioners to capture detailed, verified quantitative and qualitative data on their experience with certain security-related operational tasks.

You will be having substantive technical conversations with senior security professionals about their real-world experience with key security operational tasks.

You need enough cybersecurity domain knowledge to ask intelligent follow-up questions, recognize when an answer needs probing, and capture nuanced insights that go beyond surface-level satisfaction scores.

You will also serve as the key liaison between the Research team and IANS’ account management team, coordinating client outreach, scheduling, and ensuring we hit our target response rates across all markets and firmographic segments.