Patient Care Coordinator

1-2 years of customer service experience

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP).

Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

We look at that investment as a two-way street.

Greets and orients all patients, visitors, and staff who enter the building.

Maintains awareness of patients, visitors, and staff who are in the building.

Completes intake calls and schedules intake appointments.

Reaches out to families to schedule family therapy appointments and outpatient psychiatrist appointments.

Provides intake to new clients, verifying the accuracy of demographics, insurance, completion of forms and organizational data to be entered in the chart in a timely manner.

Maintains patient charts according to confidentiality standards and policy.