Sr Document Production Associate - 2nd Shift

Proven customer service skills are required to create, maintain and enhance customer relationships

Must be able to interact effectively with multi-functional and diverse backgrounds

The salary range for this role at the noted RRD location is $17.40 to $24.47/hour.  Starting pay decisions

are determined based on multiple factors including but not limited to relevant education, qualifications,

skills, experience, certifications, proficiency, performance, shift, location, and other business

needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on

the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include

medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life

Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions

Troubleshoot more complex software or hardware problems

Meet contracted deadlines for accepting, completing, and delivering all work

Help foster a proactive environment of continuous service enhancement and relationship building with the client

Assist peer teams with proofreading, design or other document production and preparation, as needed

Interact with clients in person, over the phone or electronically

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.