ebury
IT Services Helpdesk Analyst
At a Glance
- Location
- León
- Posted
- 2026-07-06T11:29:50-04:00
Key Requirements
Required Skills
Certifications
- ITIL
Benefits & Perks
ioritized. Generous Benefits Package: Access competitive benefits tailored t
Requirements
● Advanced understanding of the Windows OS, Linux, Mac OS X and Chrome OS
● Intermediate understanding of networking and cloud technologies
● Google Workspace applications and products
Responsibilities
The post holder will provide effective IT assistance across all aspects of the business.
The post holder is responsible for supporting and maintaining the Network Infrastructure, including Telephony and Desktop operating systems, plus general maintenance of all IT-related hardware/software.
The position provides exposure to a broad range of cloud-based infrastructure, IT-related projects and activities.
● Diagnose and resolve technical issues on Windows, Chrome, Mac & Linux devices
● Provide local and remote desktop support to 2000+ users in 51 offices globally
● Setting up and configuring new laptops and desktops