Account Manager - National Accounts

5+ years of experience in account management, client relationship management, or sales within fire protection, life safety, building systems, HVAC, low‑voltage security, or facility services.

Experience managing a customer portfolio approaching or exceeding $2M in annualized revenue, with demonstrated success handling large, multi‑site accounts.

Ability to generate leads through outreach, events, and relationships.

Proficiency with CRM platforms (Salesforce, HubSpot, Q360, or similar) and Microsoft Office Suite.

Experience coordinating multi‑site service programs or logistics.

Ability to thrive in a matrixed environment working across multiple branches and service lines.

Fortis Fire & Security is seeking a highly organized, proactive, and client‑focused Account Manager – National Accounts to join our National Accounts team based at our headquarters in Schaumburg, IL.

This role requires a strong hunter mindset - building relationships, creating pipeline, and expanding Fortis’ presence across multi‑site and national commercial customers.

This customer‑facing position is responsible for generating new opportunities, closing business, and expanding accounts across the full Fortis service offering, while also serving as the primary day‑to‑day contact for assigned customers.

The Account Manager is an individual contributor with no direct reports, requiring strong communication, operational coordination, and follow‑through to support renewals, maintain customer satisfaction, and uncover new revenue opportunities.

Candidates should demonstrate the capability to generate qualified customer appointments early in their tenure and build a consistent pipeline of revenue opportunities.

This position includes up to 50% travel to client locations and Fortis operating branches.