Chef d'équipe des recouvrements (bilingue) / Bilingual Team Lead, Collections

5+ years of collections or accounts receivable (B2B) experience, with at least 2 years in a more senior capacity as Team Lead or Senior Analyst

Strong knowledge of collections processes, policies, and best practices.

Proficiency with ERP systems with the ability to navigate AR modules, run reports, and reconcile balances.

Oil and Gas and/or Shared Services experience is an asset.

Experience working with collection agencies and legal counsel, including settlements, litigation, and follow-up with third parties.

Organized, self-starter, and results-driven with a demonstrated ability to operate independently while aligning to business objectives.

As part of Sunoco LP's Finance Shared Services team, the

Team Lead, Collections

plays a critical role in our Order to Cash function.

Reporting to the Supervisor, Collections, this position is responsible for coordinating the day-to-day activities of the Collections Analysts and driving the collections process to minimize past due balances and reduce bad debts.

This role executes collection strategies, prepares reporting of AR accounts, provides coaching to the team, collaborates with internal stakeholders, provides solutions to resolve issues and escalates as required.

The Team Lead is a working member of the team with more senior responsibilities and will maintain certain strategic accounts in an assigned customer portfolio.