broadviewfcu

Director, Regional Branch Experience

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At a Glance

Location
Buffalo, New York, United States
Employment
Full time
Experience
5–7 years
Compensation
$97,371.00 - $126,582.00, plus a competitive benefits
Posted
2026-07-16

Key Requirements

Domain Knowledge

  • Education
  • Finance
  • Hospitality

Benefits & Perks

Health Insurance

plus a competitive benefits package Bilingual individuals who are fluent in

Requirements

5–7 years of progressive leadership experience, including direct branch management

3-5 years of sales and service experience; financial services industry experience preferred

Track record of leading high-performing teams in a service-driven environment

Strong business acumen with comfort in performance metrics, technology, and operational oversight

Strategic mindset with the ability to connect vision to execution

Compensation & Benefits

$97,371.00 - $126,582.00, plus a competitive benefits package

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at

talentacquisition@broadviewfcu.com

Responsibilities

Nurture a people-first hospitality environment where every member interaction reflects care, attentiveness, and respect while ensuring consistently exceptional experiences.

Ensure branches operate with consistency, accuracy, and efficiency through strong process management, audit readiness, and service standards.

Drive member and product growth by aligning local execution with organizational strategy across lending, digital adoption, and deposit engagement.

Serve as a visible and trusted partner in the community by building local relationships that foster member acquisition, partnerships, and brand loyalty.

Partner cross-functionally to drive shared outcomes, enhance member value, and reduce operational friction.

Equip branch leaders with the tools, training, and autonomy needed to meet the needs of their teams and members effectively.