Senior Account Director

The successful candidate will bring established credibility with MSPs, platform providers and enterprise stakeholders, along with a strong understanding of how enterprise opportunities are developed both directly and through partner-led routes to market.

Crucially, the ideal candidate will arrive with a demonstrable network across the relevant partner ecosystem, enabling immediate engagement with key MSPs, platform partners and enterprise stakeholders.

This role is ideal for someone who enjoys working across ecosystems, building trusted relationships and shaping opportunities alongside partners, while maintaining the enterprise credibility required to influence large customer engagements.

10–15+ years of experience in enterprise technology sales, with a strong track record of driving commercial outcomes and building sustainable enterprise revenue.

Experience developing enterprise opportunities both through direct engagement and partner-led routes to market.

Deep experience working with partner ecosystems, including MSPs, strategic alliances and system integrators.

Acquire and develop strategic relationships across the MSP and CCaaS partner ecosystem, strengthening Bandwidth’s position within the contact centre technology landscape.

Engage with platform providers, MSPs and system integrators to ensure Bandwidth’s voice and messaging capabilities are embedded within the technologies powering modern customer engagement.

Identify and develop enterprise opportunities shaped through partner ecosystems, working collaboratively with MSPs and platform partners to support customer adoption.

Help expand Bandwidth’s presence and brand recognition within the European contact centre ecosystem, particularly across CCaaS and AI-driven customer engagement platforms.

Shape and progress complex opportunities involving multiple stakeholders across partner organisations and enterprise customers.

Develop and maintain a strong pipeline of ecosystem-influenced opportunities, ensuring clear visibility into deal progression and forecast health.

Bandwidth

, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

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