samsara
Manager, Implementation - Public Sector Customer Success
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At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 5+ years
- Compensation
- d benefits below. Annual Base Salary $109,480 — $147,200 USD Total Rewards
- Posted
- 2026-04-21T10:44:42-04:00
Requirements
5+ years as an individual contributor within Customer Success, account management, or strategic consulting roles.
Responsibilities
The Customer Success team at Samsara partners with customers to drive adoption, deliver measurable business value, and build long-term relationships from onboarding through renewal and advocacy.
As a Senior Manager on the Mid-Market Customer Success team, you will lead and develop a high-performing group of CSMs, evolve our customer engagement model, and build a strong, motivating team culture.
This role blends strategic thinking with hands-on leadership and is ideal for someone passionate about coaching talent, scaling impact, and helping customers succeed at every stage of their journey.