Customer Success Manager

t, hands-on experience in B2B SaaS Customer Success, Account Management, or a closely related customer-facing role — with at least some of that experience in an enterprise or complex mid-market environment.

You connect what Conga does to what the customer is trying to achieve — and you make that connection concrete.

You know how to build a success plan with goals that are Specific, Measurable, Achievable, Relevant, and Time-bound, and you hold yourself and the customer accountable to tracking progress against them.

Customers should always know what 'good' looks like and whether we're getting there.

Proactive Strategy & Sales Alignment

You don't wait for the customer to come to you.

$100,000

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$125,000 USD

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