employerdirecthealthcare
Provider Success Manager
At a Glance
- Location
- Dallas, Texas, United States
- Experience
- 3+ years
- Posted
- 2026-03-12T13:20:55-04:00
Key Requirements
Required Skills
Domain Knowledge
- Energy
- Healthcare
Benefits & Perks
Medical Insurance Dental Insurance Vision Insurance Short
Requirements
Big problems require big ideas and a team that supports new ideas.
You care deeply for your customers are driven to keep
Your customers aren’t just the individuals using your product.
, individuals can find their way to the best care, resources, and support they need to get back to life.
As a Provider Success Manager (Territory Manager), you’ll serve as the primary relationship owner and operational liaison for our valued provider network partners.
This role is instrumental in driving provider satisfaction, retention, and performance by ensuring seamless day-to-day collaboration, issue resolution, and strategic alignment with our broader organizational goals.
Compensation & Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short & Long Term Disability
Life Insurance
401k with company match
Responsibilities
Provider Relationship Management & Operational Support:
Act as the main point of contact for provider clinical and administrative teams.
Build strong, long-term relationships through regular check-ins and on-site visits.
Oversee onboarding and ensure a seamless transition into ongoing partnership.
Resolve day-to-day issues quickly and efficiently by partnering cross-functionally.
Retention, Growth & Optimization:
About the Company
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.