Designated Technical Support Engineer

Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction

Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience

Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup.  We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh.

We are professional, creative, passionate, and most importantly - customer-obsessed.

As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base.

By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry.