aviva
Claims Handler
At a Glance
- Location
- UK - Manchester - Marble Street, United Kingdom
- Compensation
- Claims Handler Salary £26,700 and £29,650 This is a great j
- Posted
- 2026-07-24
Key Requirements
Required Skills
Benefits & Perks
Aviva adds 14% 25 days holiday plus bank holidays, and you c
5 days Aviva-funded Private Medical Benefit to help you get expert support
Requirements
Previous customer service experience in a fast-paced environment.
Good digital capability, including experience using Microsoft Office and multiple systems simultaneously.
Compensation & Benefits
£26,700 and £29,650
This is a great job for someone who
enjoys helping customers through challenging situations and thrives in a fast-paced environment. Whether you have previous claims handling experience or come from a strong customer service background, this role is ideal for someone who can manage multiple priorities, build positive relationships, and deliver great outcomes for customers.
Responsibilities
Supporting Landlord, Tradespeople and SME customers throughout the commercial property claims journey, from first notification through to settlement.
Managing end-to-end claims, coordinating repairs, replacements and claim payments to deliver positive customer outcomes.
Keeping customers, suppliers and stakeholders informed through proactive and regular communication.
Helping minimise disruption to customers' businesses by progressing claims efficiently and effectively.
Working across multiple systems and processes to ensure claims are handled accurately, fairly and in line with regulatory requirements.