Support Specialist

401(k) with LTK company matching

Medical Insurance, Vision Insurance, Dental Insurance

Paid Maternity Leave and Paid Paternity Leave

Summer Fridays and Flexible PTO

As a Support Specialist on the Creator Commission & Analytics Support team, you will play a critical role in supporting creators and internal teams by delivering fast, accurate, and thoughtful support related to creator earnings, tracking, and collaboration payments.

You will investigate commission discrepancies, troubleshoot tracking concerns, and help ensure creators have a seamless experience across the platform.

This role requires a strong analytical mindset, exceptional attention to detail, and an understanding of affiliate marketing platforms and how they operate.

On any given day, you may review commission reporting, investigate tracking issues, validate payment eligibility, and collaborate cross-functionally to resolve complex creator support cases.

Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents.

To empower the world’s premium lifestyle Creators to achieve maximum economic success.

Our values

Here to win

Commit to the journey