signifyd95
Senior Revenue Operations Manager
At a Glance
- Location
- United States (Remote);
- Work Regime
- remote
- Compensation
- 1 (NYC/SF Bay Area/Seattle): $130,000 – $140,000 annually Tier 2 (DC Metro/Aus
- Posted
- 2026-06-03T16:08:07-04:00
Key Requirements
Required Skills
Domain Knowledge
- Automation
- E-commerce
Benefits & Perks
through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexi
Requirements
A proactive, self-directed operating style: you find operational gaps and drive improvements before they’re assigned to you, and you can articulate how each improvement connects to business outcomes
Salesforce admin proficiency: flows (record-triggered, scheduled, and autolaunched), validation rules, permission sets, and custom objects following governance best practices
Background in Revenue Operations, CS Operations, or Post-Sales Operations, with exposure to both customer success and implementation or technical teams
Strong CS and post-sales domain knowledge: health scoring methodologies, renewal and expansion motions, churn analysis, onboarding workflows, and the KPIs post-sales teams are measured against
Familiarity with ecommerce, fraud prevention, fintech, or adjacent industries; understanding of chargebacks, GMV, authorization rates, and dispute management is a real advantage
Experience using AI tools (Claude, Gemini, or similar) for workflow automation, data analysis, or operational decision support; hands-on experience with enterprise platforms like Agentforce, Slack AI, or Salesforce-Slack integrations
Compensation & Benefits
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Responsibilities
We're looking for a Senior Revenue Operations Manager to own operations for Customer Success (CS) and Solution Design and Delivery (SD&D), reporting to the Director of Revenue Operations.
This is a full-ownership role: you'll be responsible for the strategy, systems, processes, analytics, and enablement for both organizations.
You won't just respond to requests; you'll identify what the business needs, bring a recommendation, design a solution that works for the teams involved, build it, and lead the change.
You'll work alongside CS and SD&D leadership, join their team calls, and own the operational roadmap for both organizations.
If you thrive working directly with post-sales leaders, enjoy presenting your work, and want to understand the business deeply enough to have opinions about it, this role will feel natural.
Own CS operations end to end: account health monitoring and alerting, renewal and expansion workflows, lifecycle process design, and book-of-business management and hygiene