Customer Service Representative

1-2 years Customer Service/Call Center experience

Thriving Wellness Community:

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:

24/7 online physician consultations

virtual mental health resources

life coaching

engaging employee community groups

The Customer Service Representative will take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop.

Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service.

You'll assist our member florists with their questions, requests, product purchases, and problems.

Directory Orders and Changes

Credit Card Product and Equipment Orders

Credit Card Equipment Troubleshooting

Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. We’ve been a part of The Wonderful Company family since 1979, and with a nationwide network of florists, we’ve become the world’s largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet!

Teleflora is looking for enthusiastic candidates fill this entry-level position.  As a Customer Service Representative, you'll act as the frontline contact by answering Florist's calls and processing all customer requests. Customer Service is the one stop shop for our florists. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service.

You'll have the option of working a hybrid work schedule of Monday-Wednesday in the Paragould, AR office, and Thursday-Friday from home! Working remotely is a voluntary benefit and ability to work in office on Thursday and Friday is available. This role is located in Paragould, AR.