brinkshome
Direct Tech Specialist (Temporary, 6 Months)2 Locations
Requirements
Experience with MAS
Tech experience
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Compensation & Benefits
Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
Medical, Dental,
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Vision, 401(k)
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with
Responsibilities
Handle inbound calls from field technicians needing to complete work orders, receive confirmation of signals, or update job/account info.
Register cell units, issue confirmation numbers for communication tests sent by technicians, process two-way voice tests, build accounts for field technicians, etc.
Navigate multiple vendor websites, and internal applications to complete job functions.
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Provide basic troubleshooting of two-way or communication issues.
Responsible for accurate data entry of customer\u2019s info, system info, and equipment to ensure proper dispatch in the event of an actual alarm.
About the Company
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career opportunities, please visit our
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and