eliseai
Solutions Engineer (Product Expert) | Housing
At a Glance
- Location
- New York, United States
- Employment
- FULL_TIME
- Experience
- 3+ years
- Compensation
- salary range for this role is $135,000 - $180,000 USD. EliseAI offers a competi
- Department
- EliseAI
- Posted
- 2026-08-05
Key Requirements
Required Skills
Domain Knowledge
- Engineering
- Healthcare
- Medical
- SaaS
Benefits & Perks
in the office Unlimited vacation and paid holidays We'll cover
lary, equity, and a comprehensive benefits & perks package. Exact compensation is
Requirements
3+ years of experience in a Solutions Engineer role at a SaaS company
Strong understanding of product development and launch processes
Experience working with cross-functional teams, including engineering, operations, and product management
Familiarity with customer relationship management (CRM) tools and support ticketing systems
Experience with QA processes and developing self-serve tools is a plus
Compensation & Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Responsibilities
As a Solutions Engineer at EliseAI, you will be integral to our product launch and support processes.
You will work closely with clients, support engineers, and customer success managers to ensure smooth product implementations and troubleshooting.
Your role involves developing launch tools, understanding product functionalities in-depth, and providing training and escalation support.
Conduct thorough discovery sessions with new clients to understand their product area and requirements
Act as the representative for Support Engineers within your product area, ensuring alignment and collaboration
Develop and maintain roadmaps for self-serve launch tools and internal launch settings, including quality assurance processes
About the Company
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing
: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare
: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.