IT Engineer - Full Time

Strong hands-on experience with macOS, iOS administration.

Deep understanding of user administration.

Familiarity with MDM platforms (Jamf, etc.)

Working knowledge of AV systems and remote collaboration tools.

Experience with SaaS application management and access control best practices.

Experience with EDR endpoint security tools.

Serve as the primary helpdesk technician, resolving day-to-day IT issues for a global team of technical and non-technical users.

Troubleshooting/maintaining Apple endpoints.

Provide operational support and strategic guidance for all corporate IT systems.

Provision, configure, and manage laptops and mobile devices using MDM tools.

Provide AV tech support during webinars, remote meetings, and onsite events.

Support domestic and international logistics for hardware shipping and deployment.