Senior Environmental Sustainability & ESG Manager

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - $176,900.

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - $187,300.

This role ensures that our Environmental Sustainability and ESG priorities are executed with excellence, rigor, and cross-functional coordination within established strategic direction.

Strategy, Governance, and Leadership

Lead the development, maintenance, and long-term evolution of the company-wide environmental sustainability and ESG strategies by assessing business priorities, developing strategic recommendations and proposals for executive leadership consideration, and driving alignment with enterprise goals.

Benchmark practices against peers to inform refinements, redefine strategy, or create new enterprise-level approaches.

Own the long-term oversight for Greenhouse Gas (GHG) target setting; design and execute implementation pathways to achieve targets, which could include internal behavior or process changes, market-based instruments (e.g., SAFc, VPPA), high-quality carbon offsets, supplier-based sustainability initiatives.

In partnership with the VP, Social & Environmental Impact, maintain and promote sound ESG governance practices, including the integration of climate risks into the Enterprise Risk Management (ERM) process and educating leadership and the Board on emerging ESG developments.