Head of Supply, Operations

Plan Design: Create and manage sales incentive programs (SIPs) that align rep behavior with business goals.

Quota Setting: Establish fair, challenging, and data-backed quotas for the sales and account management teams.

Contests & SPIFFs: Design short-term incentives to drive immediate action during seasonal peaks or new category launches.

Tech Stack & Enablement

CRM Ownership: Serve as the primary administrator for our CRM, ensuring data hygiene and building automation that saves reps time.

Sales Enablement: Equipping the team with the playbooks, scripts, and competitive intelligence needed to convert savvy sellers.

As the Head of Sales Operations, you will be the strategic architect behind our growth engine.

You won't just manage traditional dashboards; you will actively integrate AI-driven automation, predictive analytics, and machine learning into our sales workflows to directly influence top-line growth.

The ideal candidate thrives at the intersection of data, technology, and human motivation, turning complex marketplace dynamics into actionable sales plays.

Our mission for this role is to eliminate friction for our sales team, maximize lead velocity, and build a scalable infrastructure that predictably doubles our seller and listing footprint year-over-year.

Process Architecture & Lead Management

Pipeline Engineering: Design and manage the end-to-end sales funnel for seller acquisition (Lead → Prospect → Onboarded → Active Listing).

At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter.

Role Overview

As the Head of Sales Operations, you will be the strategic architect behind our growth engine. You won't just manage traditional dashboards; you will actively integrate AI-driven automation, predictive analytics, and machine learning into our sales workflows to directly influence top-line growth.

The ideal candidate thrives at the intersection of data, technology, and human motivation, turning complex marketplace dynamics into actionable sales plays.

Our mission for this role is to eliminate friction for our sales team, maximize lead velocity, and build a scalable infrastructure that predictably doubles our seller and listing footprint year-over-year.

In this role, you will: