Compliance Associate, Issue Management

At OppFi, we are committed to fostering a fair and equitable workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including, but not limited to experience, skills, qualifications, and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process. In addition to base pay, the total compensation package includes eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level.

OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical, dental, and vision coverage, and tuition reimbursement. Additional benefits include DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. OppFi also offers Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter. #LI-Remote

$59,200

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$88,800 USD

As a member of OppFi’s Issues Management Team you will play a key role in helping OppFi achieve it’s company mission by ensuring customers are being treated fairly and playing a part in minimizing identified risks to the company.

Research escalated issues to pinpoint possible causes, customer population affected, and the impact they may have experienced.

Responsible for risk rating issues to assess the material significance and relevance of identified compliance risks.

Collaborate with different department leaders to identify solutions that reduce identified compliance risk, while minimizing business impact and implement customer remediation efforts.

Advise Business on appropriate solutions to identified risks, where applicable.

Review and assess business-proposed changes to products and processes for relevant compliance risks.

Bachelor’s degree required - preferably in Finance, Business, IT, Economics, etc.

3+ years of experience in consumer lending, preferably at a Fintech.

Proficient knowledge of consumer financial regulations, including the Truth in Lending Act (Regulation Z), Equal Credit Opportunity Act (Regulation B), Fair Credit Reporting Act, Fair Debt Collections Practices Act, Unfair Deceptive and Abusive Acts or Practices, Telephone Consumer Protection Act, Servicemembers Civil Relief Act (SCRA),  Electronic Funds Transfer Act (Regulation E), Electronic Signatures in Global and National Commerce Act (ESIGN),  and Privacy.

Proficient with data queries such as SQL & JIRA.

Ability to assess the material significance and relevance of identified risks and identify trends across the organization.

Intermediate or better analysis skills including Excel or Google Sheets.