Sr. Engineering Manager - Customer Experience Intelligence (CXI)

10+ years of experience building and operating customer-facing workflows and support automation tools that reduce customer effort and improve resolution time.

5+ years of experience leading Engineering teams that build products used daily by Support engineers, SREs, or developers.

Demonstrated experience delivering AI- or automation-enabled systems

Experienced influencing across multiple engineering and product organizations.

Databricks is committed to fair and equitable compensation practices.

Based on the factors above, Databricks anticipates utilizing the full width of the range.

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page

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$222,000

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Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on

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