Product Management Intern

Ability to communicate complex operational and technical concepts clearly to both technical teams (engineering, data science) and business stakeholders (operations, finance, customer service)

Proven ability to analyze and synthesize data to inform product decisions

Innate curiosity and ability to thrive in an ambiguous and rapidly changing environment where creative solutions are the norm

Demonstrated experience managing or contributing to cross-functional initiatives, including planning, execution, and delivery

Strong organizational skills and attention to detail, with the ability to track multiple work streams and surface what matters

High degree of emotional intelligence and strong written and oral communication skills

This role will interface with several internal and external stakeholders, including engineering, operations, customer service, finance, data science, and supply chain teams. In more detail, you will:

Learn firsthand what it means to be a product manager, from writing requirements and defining metrics to partnering with engineering and making prioritization tradeoffs on a live product at scale

Take a customer-centric, data-driven approach to evaluate opportunities and define requirements, starting with the customer problem to solve and the intended outcome

Investigate issues from different sources, perform root-cause analysis, identify systemic gaps, and help ensure those gaps are addressed

Conduct research and competitive analysis on supply chain technology, order management systems, and AI/ML applications in e-commerce operations

Define and analyze metrics that inform the success of products and initiatives, using outcome-driven methodology to measure impact through KPIs