Associate Software EngineerKuala Lumpur, Malaysia

The Associate Software Engineer is part of Sitecore\u2019s Product Support team, which plays a critical role in helping customers and partners resolve complex technical challenges and ensure successful implementations of Sitecore solutions.

This is a hands-on technical support role focused on deep investigation and resolution of complex issues across Sitecore\u2019s product suite\u2014including Experience Platform, Experience Manager Cloud, and Content Hub.

The role involves troubleshooting, developing patches and code samples, and configuring solutions.

While not a full-scale development position, it requires strong technical and coding capabilities.

You will collaborate with Certified Sitecore Developers globally, primarily through written communication, and occasionally via online meetings for high-priority or complex cases.\u00A0In addition to helping Partners and Customers deliver successful Sitecore solutions, the team contributes to the development of Sitecore products, develops and maintains own modules and applications.\u00A0

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world\u2019s most iconic brands to build lifelong relationships with their customers\u2014seamlessly, smartly, and at scale.\u00A0

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As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L\u2019Or\u00E9al, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.\u00A0

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Our foundation is our people\u2014a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together.\u00A0

Our values