Manager, Commerce Platform - Solutions Architect

You have relevant experience.

You have 6-8+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes.

You’re a strong communicator

: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”.

You’ve been told you have a high EQ

: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences).

As a Manager, Solutions Architect on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services.

Your key priority will be leveraging your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure.  You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges.  You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs

Join to help us:

Scale a business that is a pivotal strategic bet for the company -

today we feel like a ‘start up’ with the backing / support of a mature company

Help merchants customize and optimize their first-party digital ordering experience

The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business.

Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet.