Dispatcher - Eden Prairie, MN

High School Diploma, GED or equivalent

Work experience in up-tempo environments preferred

Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identified

Demonstrate excellent verbal and written communication skills

Great attitude that aligns with our culture of working as one team, keeping our promises, and getting better every day

Ability to effectively manage time and multi-task

Monitor and route assigned customer orders while meeting all corporate guidelines and performance standards

Create effective routes using routing tools and local knowledge to make efficient transports based on priority and location

Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on orders with effective communication skills

Log, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirements

Perform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback

Work with market management team for all routing/dispatch needs on a day-to-day basis as well as on longer term improvements

Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials.

At Medspeed we work as a team, keep our promises and strive to get better every day. \u00A0We are looking for individuals who believe in and represent those values.

Today, we have over 150 locations in 32 states but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1!

Our people are at the heart of what we do and how we support our customers.