Open & Interdisciplinary Research Support Program Operations Specialist

providing training or end user support around the use of digital tools and technology

Experience supporting, managing, and troubleshooting hardware and software systems, including both Windows and macOS environments, in a complex organizational or academic setting.

Experience applying specialized technical knowledge to make independent decisions, solve problems, assess technology needs, address digital accessibility standards and best practices, and respond to program-specific requests.

Experience with digital scholarship tools and publishing platforms, such as Manifold, Reclaim Hosting, Humap, Omeka, or similar systems.

Demonstrated background managing or administering technology-rich library spaces, including audio/video recording studios, media creation environments, or digital scholarship labs.

Familiarity with open scholarship practices, research communication workflows, scholarly publishing technologies, or emerging trends in academic research support.

$75,720.00 annual

$99,000.00 annual

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For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

The Open & Interdisciplinary Research Support Program Operations Specialist will manage hardware and software, presentation equipment, and viewing screens for the Open Scholarship Commons (OSC), supports the daily operations of and serves as the technical lead for the OSC Recording Studio, and will co-administer and offer base level support and training for Libraries’ supported digital scholarship creation and publishing tools.

The Open & Interdisciplinary Research Support Program Operations Specialist will contribute to instructional support of the OIRS unit as it pertains to technology tools for both OIRS staff and for the wider University community.

This position will work on-site with users of the OSC space and will work virtually with users via Zoom, email, and phone as needed.

The Open & Interdisciplinary Research Support Program Operations Specialist provides support to UW Libraries staff members in the Open Scholarship & Publishing and Arts & Humanities department through the management of large-scale programming and resources related to open scholarship and publishing.

The OIRS unit includes staff that provide services across the Open Scholarship Commons and Research Commons spaces.

Leads technology support and training for UW Libraries users (40%)

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.