robotsandpencils
Client Partner
At a Glance
- Location
- Northeast of the US
- Work Regime
- remote
- Experience
- 10+ years
- Posted
- 2026-05-29T18:52:19-04:00
Key Requirements
Domain Knowledge
- Engineering
- Marketing
Requirements
10+ years in client-facing leadership roles within consulting, digital agency, or professional services organizations.
5+ years managing account management, client partnership, or delivery teams at scale.
Proven success owning large account portfolios (multi-million-dollar revenue responsibility).
Strong executive presence with ability to build trusted relationships at the C-suite level.
Demonstrated ability to grow accounts, improve retention, and drive profitability.
Expertise in contract negotiation, portfolio P&L management, and long-term account planning.
Responsibilities
Client Leadership & Executive Engagement
Serve as executive sponsor for strategic accounts, building and maintaining C-level client relationships.
Act as a trusted advisor, helping clients align business strategy with digital innovation and transformation opportunities.
Lead client strategy reviews, roadmaps, and executive QBRs, ensuring alignment of Robots & Pencils’ work with measurable business outcomes.
Oversee end-to-end delivery of complex, multi-phase engagements, ensuring alignment across scope, budget, timeline, and quality
Identify and proactively manage dependencies, risks, scope changes, and escalations before they become blockers