Employee Relations Specialist (Remote)

Deep working knowledge of ADA, PWFA, FMLA, leave-related processes, and the interactive process

Experience operating in a startup, high-growth, or fast-changing environment where processes may still be evolving

Experience using case trackers, dashboards, or other systems to manage ER volume and timelines

This is a fully remote position reporting to the Manager, People Business Partners.

Lead and execute workplace investigations related to harassment, discrimination, retaliation, misconduct, and other significant policy concerns

Manage tracking, reporting, and intervention processes for attendance issues involving non-exempt employees

Partner with PBPs, who serve as the primary manager-facing point of contact, to receive escalated ER matters and determine the appropriate next steps

Maintain complete, organized, and audit-ready records across investigations, disciplinary actions, accommodations, attendance matters, and other ER cases

Build and maintain trackers and dashboards to monitor case volume, timeliness, trends, and key employee relations metrics

At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a

58% reduction in emergency department visits

and a