dept

Client Services (Talent Pool)

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At a Glance

Location
Vancouver
Posted
2026-03-10T06:58:02-04:00

Key Requirements

Domain Knowledge

  • Marketing

Requirements

We’re open to the see different levels of experience across different sectors

Agency experience is a plus

Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience

Extremely organised, with the ability to manage multiple projects simultaneously

Ability to think strategically

Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities

Compensation & Benefits

A flexible, hybrid working policy

An excellent salary based on experience and equal pay policies

Mental health support, and company sick pay scheme.

15 days paid holiday annually (plus Public Holidays).

Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.

Enhanced family friendly policies to support new parents.

Responsibilities

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

Manage, draft and review client briefs

Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity

About the Company

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.