ensono
Hardware Technician
At a Glance
- Location
- United States
- Work Regime
- remote
- Compensation
- nt pay scale for this role is $55,000 to $86,000 annually based on a full-time
- Posted
- 2026-07-29T18:04:58-04:00
Key Requirements
Required Skills
Certifications
- CCNA
- ITIL
Domain Knowledge
- Cloud
Requirements
A+, Network+, Server+, or CCNA certifications
Experience with Production control activities, Network Operations Center (NOC), or Service Desk operations
Working knowledge of multiple operating systems including UNIX, Linux, Windows Server, and legacy mainframe platforms
Experience managing remote data centers and coordinating distributed support teams
ITIL Foundation certification or equivalent service management knowledge
Experience with DCIM (Data Center Infrastructure Management) tools
Compensation & Benefits
• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
Responsibilities
As a Senior Hardware Tech at Ensono, you will serve as a technical leader and escalation point for complex hardware operations within mission-critical data center environments.
Building on advanced expertise in raised-floor data center operations, you will lead server implementation and decommissioning projects, troubleshoot complex hardware failures, and mentor junior technicians in best practices.
You'll take ownership of intricate rack and stack operations, manage multi-site data center infrastructure remotely, and ensure seamless coordination with vendor partners and remote support teams.
Your deep knowledge of legacy and modern technologies—from mainframe systems to current network infrastructure—combined with your ability to analyze root causes and implement preventative measures, will directly safeguard the reliability of our clients' technology operations and enable them to Do Great Things.
Lead complex hardware installation, troubleshooting, and repair activities for servers, network devices, and mainframe equipment in secure, raised-floor data center environments
Serve as technical escalation point for hardware failures and unique situations requiring advanced troubleshooting expertise