foodchainidgroupinc
Certification Program Supervisor
At a Glance
- Employment
- internship
- Experience
- 5+ years
Key Requirements
Required Skills
Domain Knowledge
- Agriculture
- Finance
- Food & Beverage
- Regulatory
Benefits & Perks
petitive salary and comprehensive benefits package Work with global brands shaping
Requirements
Bachelor’s degree in agriculture, food science, or a related scientific field
Minimum of 5 years’ experience with USDA National Organic Program (NOP) standards and certification processes
Must have experience with Livestock and Organic Crop Production
Demonstrated expertise in organic production, handling, and regulatory compliance
Prior supervisory or team leadership experience, including mentoring and performance management
Strong organizational skills with the ability to manage multiple priorities
Responsibilities
As a Certification Program Supervisor, you will oversee daily certification operations, ensuring high-quality service delivery and compliance with USDA National Organic Program (NOP) standards. You will play a key role in mentoring staff, improving processes, and collaborating cross-functionally to support both team success and client satisfaction.
Lead, supervise, and develop a team of Certification Specialists, including hiring, training, performance management, and ongoing coaching
Oversee certification workflows, approve certification decisions, assign client accounts, and ensure compliance with operational procedures and NOP standards
Monitor team performance through audits, metrics, and reporting, and drive continuous improvement in quality and efficiency
Collaborate cross-functionally with Customer Success, Finance, and internal leadership to resolve client issues and support program operations
Support departmental initiatives including process improvements, team alignment meetings, accreditation audits, and management of key client accounts