Field Service Representative - New York State

Read blueprints and electrical schematics

Exceptional customer service skills

Proven ability to use computer programs to diagnose bus systems preferred

Pay offered may vary depending on multiple individualized factors, including market location, job classification, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

GILLIG is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.

GILLIG is an equal employment opportunity and affirmative action employer.

We are looking for a motivated, customer-focused professionals to travel to our customer’s sites and perform Post Delivery Inspection on new buses to place them in service.

You will be trusted to provide detailed reports necessary to resolve bus issues and customer concerns and submit these reports in a timely manner to the Field Service Manager for action on corrective plan

This role is responsible for supporting customers in the New York State area but may be required to travel outside that region as needed.

As a Field Service Representative, you will report directly to the Regional Manager, Field Services.  You must be extremely customer focused, have a passion for problem solving, and be willing to continuously learn new troubleshooting as well as diagnostic technologies.  An ideal candidate would have a strong, detailed knowledge of commercial vehicles, preferably transit buses.