Operations Manager

Nutrafol is looking for an Operations Manager that is looking to join a fast growing company and team. You’re technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail.

As the Operations Manager you will help assist and support the greater operations team with strategic project management and oversight. You will play a pivotal role in ensuring projects are completed in a thorough and timely manner, ensuring the requirements of the operations team are met. Additionally, you will assist in overseeing various tools such as Magento, Skubana and Salesforce to optimize process and drive growth. Your expertise in managing direct reports, coupled with your fulfillment  management experience, will be instrumental in achieving our operational goals. Your work will be fundamental to the success of the business.

Bachelor’s degree in Supply Chain, Operations, or similar field of study.

4-6 years experience in operations management within a manufacturing environment, preferably in the Nutraceutical, Wellness, or CPG industries; startup/high growth company experience is a plus, with brand experience preferred

1-2 years of managerial experience, including hiring, coaching, mentoring, and growing teams

Support Operations Leadership in 360 day-to-day operations and project management

Responsible for oversight + implementation of operations related initiatives (both internal and cross functional)

Serve as liaison between ops. dept. and external partners when needed, reporting back any necessary information to leadership team

Lead and manage direct reports, providing guidance, coaching, and support to ensure alignment with operational objectives and foster a culture of excellence

Review + improve all internal processes and communicate SOPs to all stakeholders on a quarterly basis

Proactively identify and mitigate operational risks with corrective action plans while working under strict deadlines