Community Partnerships and Engagement Manager

5+ years of experience in community outreach, partnerships, healthcare field sales, or stakeholder engagement

Proven ability to meet or exceed numeric targets in outreach, referral generation, or sales-like environments

Experience designing or participating in community research activities such as focus groups, listening sessions, surveys, or informal qualitative research to understand community needs, trusted messengers, and effective communication channels

Ability to translate community insights into practical outreach strategies, messaging approaches, and partnership tactics that improve awareness, engagement, and enrollment outcomes

The Community Partnerships & Engagement Manager owns Zócalo’s community presence and member acquisition across Alpine, Inyo, Mono, Amador, and Mariposa counties. This is a field-based, quota-carrying role responsible for building referral networks, leading direct community outreach, and converting local relationships into enrolled members.

This role combines grassroots community engagement with institutional partnership development. You will be the primary face of Zócalo in the region, responsible for building trust with community organizations, clinics, and residents while also delivering measurable enrollment results.

This is a build-from-scratch role. The right candidate thrives in ambiguity, builds structure where none exists, and takes ownership of outcomes.

This position reports to the Regional General Manager.

The Community Partnerships and Engagement Manager will contribute in the following ways:

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our

gente

. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.