Remote Medical Assistant- Healthguide

Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of experience.

At least 2–3 years of related experience in patient navigation, medical assisting, health promotion, care coordination, or similar roles.

Experience working directly with patients in clinical or non‑clinical settings, preferably with complex medical/social needs.

Remote‑first role with occasional travel to partnered primary care offices.

Collaboration with interdisciplinary teams across Guidehealth.

Requires maintaining a secure work environment for PHI and Guidehealth intellectual property.

The base pay range for this role is between $21-$24 per hour paid bi-weekly

ALIVE with Purpose: How We Thrive at Guidehealth

At Guidehealth, our values come to life in everything we do.

We are Driven by

A

ccountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.

As a Healthguide, you will be supported by clinical teams in your strengthening of the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient’s health and well-being.

The Healthguide engages patients and helps them navigate their care, solve their healthcare issues, and improves communication with their medical practice.

Patient Engagement & Navigation

Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers.

Engage high‑risk or targeted patient populations using bi-directional communication to address health questions, concerns, and care needs.

Identify and assess medical, behavioral, social, emotional, and financial needs to support whole‑person care.

WHO IS GUIDEHEALTH?

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.

We are currently accepting applications for local candidates who reside or plan to reside within a 30-minute drive of the New Orleans, LA  area only. We thank you for your understanding.