Repair Operations Program Manager

Experience in failures analysis logistics or repairs operations.

Knowledge of global trade compliance practices.

Familiarity with carrier management and customs brokerage processes.

Background working within high‑mix/low‑volume hardware environments.

Experience supporting continuous improvement initiatives.

Ability to troubleshoot logistics challenges proactively.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Join Ciena and help power the future of high‑speed connectivity.

As a global leader in networking systems, services, and automation, Ciena builds the adaptive networks that customers, partners, and communities rely on in the AI era. The Repairs Operations FA Logistics Coordinator plays a vital role in ensuring efficient movement of failed hardware to and from global Failure Analysis labs—reducing downtime, strengthening operational visibility, and supporting our mission to deliver exceptional customer experience.