Care Coordinator - Boston - Somerville

1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles

Comfortable learning and navigating multiple computer systems and technology platforms

Passion for delivering outstanding client experiences and working collaboratively as part of a team

At ​​Bond Vet, we’re proud to be vet founded and vet led.  We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion.

Our clinics combine modern design, seamless technology, and a collaborative culture.

With industry-leading NPS scores, our approach resonates.

Team-Based Profit Sharing Bonus

When your clinic exceeds its daily revenue goal, the extra earnings go into a shared bonus pool that is distributed among the team.  Team members have earned up to an additional $250/month or more!

Medical, Dental & Vision Plans

$0 monthly premiums for qualified individuals

Mental health support programs

Create a welcoming, supportive experience for pet parents and their pets from check-in through check-out

Communicate with clients, referral partners, and veterinary teams via phone, email, and in person

Maintain organized, clean, and well-stocked client-facing spaces

Provide exceptional hospitality, answer questions, and help educate pet parents throughout their visit

Support clinic operations and collaborate closely with the veterinary team to ensure a smooth client and patient experience

Assist with administrative and operational tasks as needed to support the hospital team