Software Support Specialist

products

Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment

policies

Participate in the achievement of subject level

agreements

May participate in On Call coverage and may require shifts outside of normal business

Provides inbound phone, web, or email software support to resolve complex technical client inquiries and problems effectively and

efficiently

Analyzes data reports, forms, and web

technologies

Uses and programs SQL to resolve basic to moderate

issues