okta
Staff UX Researcher - AI & Emerging Products
At a Glance
- Location
- Toronto, Ontario, Canada
- Work Regime
- remote
- Posted
- 2026-02-10T18:34:53-05:00
Key Requirements
Required Skills
Domain Knowledge
- Healthcare
- Insurance
- Legal
Requirements
Nice to have:
Prior experience in developer tools, identity, or security product environments.
Understanding of model performance tradeoffs, hallucination risks, and AI system evaluation.
Familiarity with pricing/value research, product desirability, or adoption analytics.
Compensation & Benefits
$127,000
ā
$191,000 CAD
What you can look forward to as a Full-Time Okta employee!
Amazing
Responsibilities
Strategic Product-Market Fit and Assumption Validation
Lead research to test key assumptions around user behavior, trust, mental models, and willingness to adopt AI-powered security tools.
Explore early-stage product concepts to assess user needs, barriers to adoption, and potential monetization strategies.
Provide insights that shape long-term product direction and investment in AI capabilities.
Human-AI Interaction Research
Design and execute studies that explore how users perceive, trust, and interact with LLMs, agents, and autonomous systems.