okta

Staff UX Researcher - AI & Emerging Products

Apply Now

At a Glance

Location
Toronto, Ontario, Canada
Work Regime
remote
Posted
2026-02-10T18:34:53-05:00

Key Requirements

Required Skills

AIMachine Learning

Domain Knowledge

  • Healthcare
  • Insurance
  • Legal

Requirements

Nice to have:

Prior experience in developer tools, identity, or security product environments.

Understanding of model performance tradeoffs, hallucination risks, and AI system evaluation.

Familiarity with pricing/value research, product desirability, or adoption analytics.

Compensation & Benefits

$127,000

—

$191,000 CAD

What you can look forward to as a Full-Time Okta employee!

Amazing

Responsibilities

Strategic Product-Market Fit and Assumption Validation

Lead research to test key assumptions around user behavior, trust, mental models, and willingness to adopt AI-powered security tools.

Explore early-stage product concepts to assess user needs, barriers to adoption, and potential monetization strategies.

Provide insights that shape long-term product direction and investment in AI capabilities.

Human-AI Interaction Research

Design and execute studies that explore how users perceive, trust, and interact with LLMs, agents, and autonomous systems.