Engineering Manager - Merchant Acquisition, Onboarding & Early Success

BS, MS, or PhD. in Computer Science or related field

3+ years of experience in people management leading full-stack teams (backend & web) of 8+ engineers

8+ years of industry experience

Extensive experience as an engineer in a fast-paced, product-focused development environment

Experience with distributed system design, system scaling, and performance optimization

Hands-on leadership and strong product intuition

As an Engineering Manager, you’ll lead a team building the core systems that help local businesses join DoorDash quickly and start seeing value immediately. You’ll partner with Product, Design, Analytics, Operations, and ML to define and deliver a roadmap that balances platform scale and reliability with fast, merchant‑facing improvements.

Your team’s work will directly impact how fast merchants go live, how successful they are in their first month, and how much selection customers can find on DoorDash. You’ll guide architecture and execution across initiatives like AI‑guided onboarding, automation to reduce manual steps and errors, and simple, clear activation experiences that set merchants up for success. You must be located in San Francisco, CA, Sunnyvale, CA, Seattle, WA, or New York, NY for this hybrid position.

Lead and grow a team of exceptional backend and client-side engineers delivering end-to-end engineering solutions

Own roadmap delivery in partnership with PM, Design, Analytics, S&O, and GTM teams, balancing platform scale, reliability, and merchant‑facing product velocity.

Advance AI‑first onboarding, including menu ingestion automation and guided POS/non‑POS flows, to materially lift same‑day setup and activation conversion.

The Merchant Acquisition, Onboarding & Early Success (AOE) team ensures that every local business can easily join DoorDash, get up and running fast, and see meaningful results from day one. We build the platforms and experiences that make sign‑up simple, activation near‑instant, and early performance strong—so merchants can focus on serving customers while growing with DoorDash.

In 2026, our focus areas are:

Dramatically shortening time‑to‑live so more small and medium businesses can complete setup the same day and start earning sooner.

Expanding the breadth and quality of local selection customers love by efficiently signing, onboarding, and activating merchants at scale.

Empowering our sales and onboarding teammates with intuitive tools and automation to improve merchant experience while lowering operational costs.