Technical Account Manager

Nice to have:

Technical Understanding: Comfortable discussing IT solutions (Microsoft 365, networking, servers) with clients.

Relationship Builder: Strong interpersonal and communication skills; able to connect with executives and decision-makers.

Proactive & Organized: Skilled at managing priorities and driving results.

Passion for Tech: Eager to learn and grow in a fast-paced environment.

The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.

Our client is looking for a Technical Account Manager to join our growing team. This role is perfect for someone with 1–3 years of experience in the tech industry, ideally within an MSP environment, who thrives on connecting with clients and delivering exceptional service.

Own the Client Relationship: Serve as the primary liaison for one of our largest clients, ensuring their needs are met and expectations exceeded.

Build Trust: Maintain strong, long-term relationships through proactive communication and regular touchpoints.

Strategic Influence: Coordinate with internal teams (Engineering, Support) to align services with client goals and SLAs.

Drive Growth: Develop and implement account strategies, negotiate service enhancements, and make recommendations that impact client success and company revenue.

Our client is an IT and Voltage Services provider with expertise in deep niche education, real estate, and construction markets. They lead with integrity and transparency, while offering innovative solutions and an excellent customer-focused experience.