Senior Software Engineer - Backend

Degree in Computer Science, Engineering, or a related technical field.

You’re skilled at balancing fast delivery with long-term scalability.

You think clearly in code and architecture diagrams.

You’ve shipped features at scale and supported them in production.

You love working in collaborative, agile teams.

Please note: This is a hybrid role that will be based in San Mateo, CA or Bellevue, WA and requires an in-office presence three days per week (Tuesday - Thursday).

The annual base salary range for this position is $136,000 - $168,000.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.

Fresh vision. Real impact. Come build it with us.

At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a

Senior Backend Engineer

, you’ll build the scalable systems that drive our global products—and do it with clarity, ownership, and a sharp eye for design. You’ll raise the bar on performance, stability, and code quality.

If you obsess over time and space complexity, love breaking down tough problems, and contribute to overall design—you’ll feel right at home.

Responsibilities

Build scalable backend services that handle millions of transactions reliably.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.